Frequently Asked Questions
Q: How do I place an order?
Orders can be placed directly through our website by adding items to your cart and completing the checkout process. Prices are locked at the moment of checkout.
Q: What payment methods do you accept?
We accept wire transfers, ACH payments, and personal checks. Wire transfers and ACH typically clear faster than checks.
Q: Is shipping insured?
Yes, every NextGen Bullion shipment is fully insured against loss or damage in transit until it is delivered.
Q: Can I sell my metals back to you?
Yes, we offer competitive buyback quotes for both customers and non-customers. See our Sell to Us page for details.
Q: Do you offer IRA services?
Yes, we partner with industry-leading custodians to help you hold physical precious metals in a self-directed IRA.
Support Contact
Contact: support@nextgenbullion.com
